Herriotts - Professional, reliable and available staff to support all of your event needs

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Dear Valued Herriott's Rents, Tents, Events Customer,

Your satisfaction with your Herriott's Rents, Tents, Events experience is important to us. In order to provide you with the best possible service and equipment, we would appreciate feedback on your recent rental experience.

1. How would you rate your overall experience?
	Extremely Satisfied	Satisfied	Dissatisfied

2. Would you recommend Herriott's Rents, Tents, Events to a relative, co-worker, or friend?
	Yes	No

3. Please rate the sales staff on the following:
	a. treated you with courtesy and respect

		Excellent	Good	Fair	Poor	N/A

	b. knowledge about rental items
		Excellent	Good	Fair	Poor	N/A

	c. ablility to listen and understand your needs
		Excellent	Good	Fair	Poor	N/A

	d. respond in a timely manner to all requests
		Excellent	Good	Fair	Poor	N/A

4. Please rate the warehouse personnel on the following:
	a. appearance
		Excellent	Good	Fair	Poor	N/A

	b. quality of work
		Excellent	Good	Fair	Poor	N/A

	c. knowledge
		Excellent	Good	Fair	Poor	N/A

	d. professionalism
		Excellent	Good	Fair	Poor	N/A

	e. cooperativeness
		Excellent	Good	Fair	Poor	N/A

5. Please rate the delivery personnel on the following:
	a. appearance
		Excellent	Good	Fair	Poor	N/A

	b. quality of work
		Excellent	Good	Fair	Poor	N/A

	c. knowledge
		Excellent	Good	Fair	Poor	N/A

	d. professionalism
		Excellent	Good	Fair	Poor	N/A

	e. cooperativeness
		Excellent	Good	Fair	Poor	N/A

6. Please rate the quality of rental equipment:
		Excellent	Good	Fair	Poor	N/A

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If Herriotts can assist you with a question, suggestion, or concern, please call us at 217-356-9713.